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Privacy Policy

A legal disclaimer

Effective Date: September 2025

Autorevive Motors (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services or visit our website.

1. Information We Collect

We may collect and process the following types of personal data:

  • Identity Data: Name, address, email, phone number.

  • Vehicle Data: Vehicle registration, MOT history, service details.

  • Booking Data: Service dates, payment details, collection/drop-off addresses.

  • Technical Data: IP address, browser type, cookies, and analytics when using our website.

2. How We Use Your Data
 

  We use your personal information to:

  • Process bookings and provide MOT collection, delivery, and pre-check services.

  • Communicate with you about appointments, invoices, and updates.

  • Improve our services and customer experience.

  • Meet legal, regulatory, and insurance obligations.

  • Send promotional offers (only if you consent).

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 3. Sharing of Information

  • We do not sell your data. We may share your information only with:

  • Partner MOT garages to complete your booking.

  • Insurance providers if required for cover or claims.

  • Payment processors (e.g., Stripe, PayPal) for secure transactions.

  • Legal or regulatory authorities if required by law.

 

   4. Data Retention

  • We keep your personal data only as long as necessary for:

  • Service delivery.

  • Legal, tax, or insurance obligations.

  • Customer support.

  • Typically, booking and vehicle records are retained for 6 years in line with UK business record-keeping standards.

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   5. Your Data Rights (UK GDPR)

  • You have the right to:

  • Request access to the data we hold about you.

  • Request correction of inaccurate data.

  • Request deletion of your data (subject to legal requirements).

  • Object to processing or withdraw consent.

  • Request data portability to another service provider.

  • To exercise your rights, please contact us (details below).

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   6. Cookies & Tracking

  • Our website may use cookies to improve performance and user experience. You can disable cookies in your browser settings at any time.

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    7. Security

  • We use technical and organisational measures (secure servers, encryption, restricted access) to protect your data. However, no online transmission is 100% secure.

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   8. Contact Us

  • For questions about this Privacy Policy or your data rights, please contact:

  • Autorevive Motors
    📍 Harrow, United Kingdom
    📧 info@autorevivemotors.co.uk

  • If you are not satisfied, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO) at www.ico.org.uk.

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